FREQUENTLY ASKED QUESTIONS

We are a team of passionate travellers who provide details to the most incredible flight deals.

No. We simply tell you when a cheap flight exists. No transactions are made with us therefore we do not issue any tickets.
When we find a great deal, we immediately post details about the fare on our website. If you like the deal, proceed to book with a third-party online travel agent. It’s as simple as that.

Yes, it is totally safe. We simply divert you to reputable travel search companies and airlines where you can book the flight deal. You don’t provide us with any personal or payment information.

Yes, it is completely free of charge. Anyone can benefit from the deals posted on Secret Flying.
No membership is required.
The deals we find are so great that they usually sell out fast. We recommend you constantly check our website and follow us on Twitter and Facebook to be the first to know when a deal is found.

Some of our flight deals are open-jaw flights. This means that either the flight returns to a different location to where it all began or the outgoing destination is different to the incoming origin.

The following are two examples of an open-jaw flight:

Example 1:
Outgoing:   NEW YORK – TOKYO
Incoming:   TOKYO – BOSTON

Example 2:
Outgoing:   CHICAGO – LONDON
Incoming:   PARIS – CHICAGO

Incredible savings can be made with our open-jaw flights.

Yes we do.
We have categorised newsletters that are sent out every day. There is a signup box in the right column on all deal posts.
Alternatively, you can signup here.

There are a number of methods you can use to contact us.

Our Facebook and Twitter pages are a great way to send us a message.
You can also choose to use the contact form here on our website.

Terms of Service (“Terms”)

Last updated: November 23, 2014

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the http://www.secretflying.com website (the “Service”) operated by Secret Flying (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Content Liability

We ensure to the best of our ability that the information we post on our website is accurate and up to date. We cannot, however, be liable for any inaccurate, incomplete, or out of date information. We are not obliged to constantly check the data of third party websites to safeguard our website’s accuracy.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Secret Flying.

Secret Flying has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Secret Flying shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Deals that are found and posted on the Secret Flying website are not sold by us. Our service simply provides links to external third party websites where you can book the deal. We do not take responsibility for your bookings. If you book a deal which you found on our website, all issues and queries you may have must be with whom you booked the deal from. We do not control or have any influence whatsoever over third party websites and as a result do not guarantee these external contents.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.