Air Transat passengers call 911 after they were forced to spend hours parked on the tarmac

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Air Transat passengers call 911 after they were forced to spend hours parked on the tarmac | Secret Flying

Air Transat passengers in Ottawa, Canada rang the emergency services after they were trapped on a delayed flight for more than five hours.

 

The Canadian Transportation Agency has launched an inquiry in to how two Air Transat flights were stuck on the tarmac for more than five hours.

 

Passengers claim they were left without food, water or air conditioning during the delay. Fed up, a number of them decided to call the emergency services.

 

Video footage shared on social media shows the pilot of one of the flights demanding that the third passenger who called 911 reveal themselves to the cabin crew, leading to angry responses on social media.

 

 

Eventually, police boarded the plane and began handing out water to passengers.

 

Ottawa Macdonald–Cartier International Airport said that airport personnel had been “ready to assist upon request.”

 

“We had a gate available and air stairs ready in the event that the airline decided to deplane. We also had buses on the tarmac ready to shuttle passengers to the terminal — buses the authority purchased specifically for situations such as this,” the statement said.

 

Air Transat marketing director Debbie Cabana said in an email on Wednesday that the airport’s version of events was not consistent with the airline’s.