The former Chicago aviation security officer who was fired last year after dragging David Dao off a United Airlines flight has filed a lawsuit against the carrier and city.
The aviation security official who was fired after dragging Dr. David Dao off a United Airlines flight in Chicago last year is suing the airline and the city, claiming that he was not adequately trained for such a situation.
James Long was sacked after violently removing Mr Dao from an overbooked United Airlines flight in April 2017.
Mr Long alleges the Chicago’s Department of Aviation did not provide adequate training on how to deal with the situation and claims that the airline should have been aware that calling security would “require the use of physical force”.
The lawsuit says: “But for the CDA’s negligence and failure to train (Long) how to respond to an escalating situation with an airline passenger, (he) would not have acted in the manner he did, which resulted in his termination.”
United Airlines experienced a PR disaster last April as public outrage gained momentum when video footage of the shocking incident spread online.
There were calls for the airline’s chief executive, Oscar Munoz, to resign as his leaked letter to United employees appeared to blame the “disruptive and belligerent” passenger for the incident.
Eventually, United Airlines reached a settlement with Dr. David Dao for an undisclosed amount of money.
@United overbook #flight3411 and decided to force random passengers off the plane. Here’s how they did it: pic.twitter.com/QfefM8X2cW
— Jayse D. Anspach (@JayseDavid) 10 April 2017
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