Islamabad Airports Guide: Terminals, Transport, and Essential Information

Islamabad, the purpose-built capital of Pakistan, is served by one major international airport. Located between the cities of Islamabad and Rawalpindi, this airport is a key gateway to the country, known for its modern design and role as the primary hub for diplomatic and government travel. This guide provides essential information about Islamabad International Airport, including its terminals, transportation options, and important security and logistical considerations.

Islamabad International Airport (ISB) – Islamabad Airport / New Islamabad International Airport

Overview: Islamabad International Airport is the primary airport serving the capital region. It replaced the old Benazir Bhutto International Airport in 2018. Located approximately 35 km (22 miles) southwest of central Islamabad and 40 km (25 miles) from Rawalpindi, it is a modern, spacious facility designed to handle growing passenger traffic. It is a hub for Pakistan International Airlines (PIA) and SereneAir.

Terminals: ISB currently operates from one main passenger terminal, though the design allows for future expansion.

• Single, Modern Terminal: A large, Y-shaped building with separate areas for domestic and international flights under one roof. It features separate concourses for arrivals and departures. The terminal is clean, airy, and well-equipped.

All check-in, security, and baggage claim facilities are consolidated in this terminal, making navigation straightforward.

Getting to and from ISB:

• Official Airport Taxi / Radio Cab:
  The most common and recommended option. Use the pre-paid taxi service from the official booth located inside the arrivals hall. Purchase a fixed-fare voucher to your destination zone (Islamabad sectors, Rawalpindi areas, etc.). This ensures safety and a fair price. Fares to central Islamabad (e.g., Blue Area) are approximately PKR 1,800 – 2,500 ($6-$9 USD). To Rawalpindi, slightly less.
• Ride-hailing (Careem, Uber):
  Careem is the dominant ride-hailing app in Pakistan and operates reliably to/from the airport. Uber is also available. This is a good option for transparent pricing. The designated pick-up area is in the parking lot; check the app for specific instructions.
• Hotel & Private Transfers:
  Many hotels, especially upscale ones, offer airport pick-up services. This can be pre-arranged for a seamless arrival. Private car services can also be booked online.
• Car Rental (with Driver):
  Self-drive rentals are uncommon for foreign tourists. It is typical to hire a car with a driver for the duration of your stay. Counters are available in arrivals.
• Public Bus (Metro Bus – Rawalpindi-Islamabad Metrobus):
  The most affordable option. The airport is connected to the Rawalpindi-Islamabad Metrobus system via a shuttle service from the Airport Metro Station (located near the terminal). This requires a transfer to the main line to reach central points in the twin cities. It is inexpensive but involves multiple steps and is not ideal with luggage.

Best for: All international and domestic travellers to Islamabad, Rawalpindi, and the surrounding region. It is the main entry point for diplomats, business travellers, and tourists visiting northern Pakistan (like Gilgit-Baltistan).

Which Islamabad Airport Should You Choose?

There is only one commercial airport: Islamabad International Airport (ISB). The old Benazir Bhutto Airport (RWP) is closed to commercial traffic. Ensure your ticket lists ISB as the destination.

Essential Information for Islamabad International Airport (ISB)

Before You Go:

• Visa: Most travellers require a visa for Pakistan. Many nationalities can apply for an e-Visa online in advance, which is strongly recommended. Have your visa approval printout ready. Visa-on-Arrival facilities exist but are less reliable for tourists and require prior approval.
• Check-in: Arrive at least 3 hours before international flights and 2 hours before domestic flights. Security and immigration procedures are thorough and can be slow.
• Currency: The Pakistani Rupee (PKR). Have some local currency in cash for the taxi. ATMs and exchange bureaus are available in the arrivals hall. It’s advisable to exchange a small amount at the airport and get a better rate in the city later.
• SIM Cards: Consider purchasing a local SIM card (Jazz, Zong, Telenor, Ufone) from kiosks in the arrivals hall. You will need your passport and a copy of your visa. This is crucial for communication and using ride-hailing apps.

Upon Arrival (International):

1. Immigration: Lines can be long. Have your passport, visa printout, and completed arrival card ready. Answer questions politely.
2. Baggage Claim: Collect your luggage.
3. Customs: All luggage must pass through an X-ray scanner. You may be asked to open your bags for inspection. Be patient and cooperative.
4. Ground Transport: After exiting customs, ignore any unofficial touts. Walk directly to the official pre-paid taxi counter or arrange your pre-booked pickup. The arrivals hall is large but well-organized.

Departing:

• Security: Security is multi-layered. There is an initial vehicle check and baggage scan at the airport entrance, then check-in, then main security, and often another check at the gate. Allow ample time.
• Facilities: The terminal has a good range of shops, cafes, and duty-free. Free WiFi is available but may require a local phone number for registration (use your new SIM).
• Lounges: Several lounges are available, including the PIA Business Lounge and the SereneAir Lounge, accessible to business class passengers and certain cardholders.

Travel Tips for Islamabad and Pakistan

Safety & Security: The airport and capital region have a significant security presence. Always carry a copy of your passport and visa. Follow advice from local authorities and your embassy.

Traffic: The road from the airport to Islamabad (via Srinagar Highway/M-2) can be congested, especially during rush hours. Allow 45-75 minutes for the journey to central Islamabad.

Gateway to the North: ISB is the main air gateway for travellers heading to the mountain regions of Gilgit-Baltistan and Skardu. These flights are operated by PIA and Airblue and are highly weather-dependent; always have flexible plans.

Diplomatic Enclave: Many embassies are located in the Diplomatic Enclave (G-5) of Islamabad. If visiting an embassy, inform your driver.

Cultural Sensitivity: Dress modestly. Islamabad is a conservative city. While not as strict as some rural areas, covering shoulders and knees is recommended for both men and women.

Bottom line: Islamabad International Airport is a modern and well-equipped facility, but navigating it requires patience and preparation. Secure your e-Visa in advance, use the official pre-paid taxi service or Careem for transport, and allow generous time for all processes. The airport serves as an efficient, if sometimes slow-moving, gateway to Pakistan’s capital and its breathtaking northern territories.