Lufthansa becomes first European airline with 5-star Skytrax rating

Skytrax, the international air transport rating organisation, has awarded Lufthansa with the highest 5-star airline rating.

Lufthansa has received five-star certification from Skytrax, making it the first airline outside of Asia to receive the rating.

Skytrax rate airlines based on service quality with comprehensive assessments in up to 800 categories, including service on board, seat comfort, catering, security measures and in-flight entertainment.

Despite Turkish Airlines winning “Best Airline in Europe” five years straight from 2012 to 2016, the airline was never able to impress enough to receive the coveted 5-star rating.

Carsten Spohr, Chairman of the Board of Deutsche Lufthansa AG, said: “The award is a well-deserved recognition of our major efforts to make Lufthansa one of the world’s leading premium airlines again.”

“We have caught up because we made huge investments in our fleet, updated all our cabins, introduced digital services, opened new lounges and improved service on board and on the ground. The combination of premium offerings with the quality and professionalism of our employees has earned Lufthansa the status of a five-star airline”, he added.

Lufthansa will join nine other airlines in the 5-star rating club – Qatar Airways, Singapore Airlines, Cathay Pacific, Asiana Airlines, Hainan Airlines, All Nippon Airways, Garuda Indonesia, EVA Air and Etihad Airways.