Flight Attendant ‘harassed’ for binning dirty diaper.
A woman who disposed of a dirty diaper in a garbage bin on a Mesa Airlines flight said a flight attendant humiliated her in front of other passengers, before harassing her hours after the flight.
Farah Naz Khan, a doctor from Seattle, was flying from Kalispell, Montana, to Houston on Friday with her husband and their 1-year-old daughter.
About midway through the flight, Khan changed her daughter in the the rear of the plane and disposed of the soiled diaper, which was first placed in a scented disposal bag, in the lavatory trash can.
She said a male flight attendant saw her return to her seat carrying baby wipes and asked: “Did you just dispose of a diaper back there? That’s a biohazard.”
After explaining that she threw it in the lavatory trash can, the flight attendant reportedly yelled at Khan telling her to retrieve the used diaper.
“You people bring your children everywhere. Don’t you know that some people just want a peaceful flight and don’t want to listen to your effing children?”, Khan claims the flight attendant said to her.
Khan, who identifies as an American Muslim, was not sure what the flight attendant meant by “you people”.
She said fishing through the garbage bin for the diaper made her feel “humiliated” and “belittled.” She filed a customer service incident report upon landing.
However, that was not the end of the incident.
A few hours after the flight, Khan received a phone call from the same flight attendant calling from a 1-800 number.
“I recognized the voice. He said, ‘Due to a biohazard incident on the plane today, we’ve placed you on the no-fly list.’ This made me very angry, because I suffered the humiliating experience,” Khan told local media.
“I also didn’t dispose of the diaper on the plane, even if it was considered a biohazard. I walked it off the plane and threw it away myself outside the flight.”
A Mesa Airlines spokesperson said in a statement, “The details as described by our customer do not meet the high standards that Mesa sets for our flight attendants and we are reviewing the matter.”
Khan said no one from Mesa has contacted her directly, but instead received two calls from its partner airline, United.
Both she said were unsatisfying, as the carrier would not tell her the flight attendant’s identity, how he got her cell phone number or whether he has been disciplined.