United Airlines CEO Oscar Munoz to step down

United Airlines CEO Oscar Munoz will step down in May 2020.

 

United Airlines CEO Oscar Munoz is stepping down in May, the airline announced Thursday.

 

Mr Munoz will change his role to chairman of the airline, leaving the CEO position to Scott Kirby.

 

Mr Kirby has been president of United since he moved from rival American Airlines three years ago.

 

“With United in a stronger position than ever, now is the right time to begin the process of passing the baton to a new leader,” Munoz said in a statement.

 

“One of my goals as CEO was to put in place a successful leadership transition for United Airlines.”

 

Munoz was at the helm of the carrier when it faced a massive public relations nightmare in 2017 afterĀ David Dao was violently removed from an overbooked flight.

 

There were calls for Munoz to resign as his leaked letter to United employees appeared to blame the ā€œdisruptive and belligerentā€ passenger for the incident.

 

The following year, the airline’s reputation was further marred when a flight attendant had a passenger place their dog in an overhead bin which led to the puppy’s death.

 

Mr MunozĀ vowed United Airlines would improve in how it treats its customers.

 

United stock has risen 54 percent sinceĀ Munoz took over in 2015.