Passengers must self-certify their health before flying United.
United Airlines on Wednesday became the first major US carrier to ask all passengers to complete a health self-assessment during check-in.
The “Ready-to-Fly” checklist asks passengers to confirm they have not experienced coronavirus-related symptoms in the 14 days when checking in online.
For those who choose to check-in a the airport, they will have to confirm their health condition verbally to airline staff.
Customers will also be asked to confirm that they haven’t been denied boarding by another airline due to failing a medical screening and that they will wear a face mask on the flight.
No temperature checks will be taken by the airline.
The assessment is part of United CleanPlus, the company’s commitment to putting health and safety at the forefront of the entire customer experience.
The next time you check in for a flight you will see a “Ready-to-fly” checklist. Based on recommendations from @ClevelandClinic, the self-assessment is one of many ways our CleanPlus program is prioritizing health and safety during travel. https://t.co/19l6nr0gcj pic.twitter.com/j5FZbyHVDd
— United Airlines (@united) June 10, 2020
If anyone does not meet the criteria, the assessment asks that you reschedule your trip, directing you to a web page to rebook your flight.
“The health and safety of our customers and employees is our highest priority, and we have been working closely with trusted medical experts and partners to institute new practices and procedures to further protect those who work and travel with us,” said Pat Baylis, United’s Corporate Medical Director.
“United’s ‘Ready-to-Fly’ wellness checklist sets clear guidelines on health requirements for our customers and helps minimize the risk of exposure during the travel experience.”
There are no current US law or industry-wide requirements for this type of health screening prior to flying.



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